Refund Policy
Refund handling for premium subscriptions and one-time neuron purchases.
Subscriptions
Subscription refunds are reviewed case by case. If a payment was accidental or access did not work, contact support with your account email and payment date.
Neurons
Unused neuron purchases can be reviewed for refund eligibility. Neurons already spent on generation jobs or premium actions are generally non-refundable.
Fraud and abuse
Refund abuse, chargeback abuse, or policy-violating usage may lead to account limits or termination.